MakeMyTrip on Facebook 

MakeMyTrip is an Indian travel-technology company founded in 2000 to help non-resident Indians book air travel between the United States and India. The India consumer website opened in September 2005, and the business has since become a digital-first, omni-channel marketplace for people who want to plan and pay for trips without owning aircraft or hotel rooms. The model is asset-light: airlines, hotels, and ground operators supply inventory, while MakeMyTrip assembles search, comparison, booking, and after-sales support for individuals, enterprises, and small and medium businesses. The product set covers the journey rather than a single ticket type. Travellers can book domestic and international air, hotels and alternative stays, holiday packages, buses, rail, car hire, tours and attractions, and travel ancillaries. Group and partner offerings extend into foreign exchange, prepaid forex cards, remittances, visas, and travel assurance, credit, and insurance so that money, documents, and cover can sit beside the itinerary. A localised air-and-hotel experience serves customers in the UAE. The same marketplace logic is used for corporate and SME travel, where policy, invoicing, and repeat booking matter as much as price. Public listing on NASDAQ in 2010 funded scale. Mobile apps launched in 2015 as smartphones became the default booking device. Corporate development added Simplotel in 2015 for hotel digital tools, a merger with Goibibo in 2017, Bitla in 2018 for bus technology, myBiz and Quest2Travel in 2019 for corporate travel, and myPartner in 2020 for trade distribution. UAE operations expanded in 2021. Investment in artificial intelligence and machine learning in 2022 aimed at search ranking, personalisation, and operations. Stakes in BookMyForex and Savaari sit alongside the core brands MakeMyTrip, Goibibo, and redBus, which together address flights, hotels, and intercity buses under one group. Culture is described internally through a short set of C’s: curious, creative, caring, customer focus, commitment to results, and continuous improvement. In practice that means product teams iterate on checkout and refunds, support teams handle disruptions, and commercial teams work with airlines and hotel partners on availability. The company has grown to serve a very large Indian travelling public, including a substantial share of domestic flyers and a multi-year base of registered users, but the day-to-day story is still a marketplace that tries to make research, booking, and change requests simpler. These official social channels share fare news, destination ideas, service updates, and brand campaigns for the MakeMyTrip consumer and corporate audience.